Legal notices
Privacy Policy – Nature Occitane
Last updated: 11/05/2026
Introduction
NATURE OCCITANE, a travel agency specialized in adventure holidays and active trips in the South of France, places great importance on the protection of personal data and respect for privacy.
This Privacy Policy aims to inform users of the Nature Occitane website about how their personal data is collected, used, stored, and protected.
NATURE OCCITANE complies with the General Data Protection Regulation (GDPR – EU Regulation 2016/679), the French Data Protection Act, and the recommendations issued by the French Data Protection Authority (CNIL).
1. Website Publisher Information
NATURE OCCITANE
EURL with a share capital of €199,000
Company registration number (SIRET): 95126546100016
Atout France registration: IM 066230001
Registered office: 16 rue du Royaume Uni, 66750 Saint-Cyprien, France
Email: info[at]natureoccitane.fr
Website: Nature Occitane
Publishing Director: Guilhem VABRE
2. Personal Data Collected
We may collect the following categories of personal data:
First and last name
Email address
Phone number
Postal address
Information related to your trip or request
Payment and billing information
Browsing data and website usage statistics
Geolocation data (only with your consent)
Information submitted through contact, quotation, or recruitment forms
3. Why Do We Collect Your Data ?
Your personal data may be used for the following purposes:
Responding to contact or quotation requests
Organizing and managing travel bookings
Managing administrative, commercial, and accounting operations
Sending information related to your trip
Sending newsletters and commercial offers (with your consent)
Improving the user experience on our website
Ensuring website security and proper operation
Producing anonymous audience statistics
Managing recruitment applications
4. Legal Basis for Processing
The processing of your personal data is based on:
The performance of a contract or pre-contractual measures (booking, quotation, customer relationship)
Your consent (newsletter subscription, cookies, geolocation)
Our legal obligations (billing, accounting)
Our legitimate interest in improving our services and securing our business activities
5. Data Retention Period
Personal data is kept only for the period necessary to achieve the purposes for which it was collected.
Indicative retention periods:
Customer data: up to 5 years after the end of the business relationship
Billing data: up to 10 years in accordance with accounting obligations
Commercial prospecting data: 3 years after the last contact
Newsletter subscriptions: until unsubscription
Recruitment applications: up to 2 years after the last contact
Cookies: maximum 13 months
6. Recipients of Personal
DataCollected data is intended exclusively for:
NATURE OCCITANE staff
Technical service providers necessary for the operation of our services
Partners involved in organizing trips (accommodation providers, guides, transport companies, local operators, rental companies, etc.)
We ensure that our partners comply with GDPR requirements.
7. Hosting and International Data Transfers
Data is hosted within the European Union whenever possible.In some cases related to travel organization or the use of international digital tools, certain data may be transferred outside the European Union. In such cases, we ensure that appropriate safeguards are implemented in accordance with GDPR requirements.
8. Data Security
NATURE OCCITANE implements appropriate technical and organizational measures to ensure the security and confidentiality of personal data and to prevent any loss, unauthorized access, or disclosure.
9. Cookies
Our website uses cookies in order to:
Ensure proper website functionality
Improve your browsing experience
Measure website audience and performance
Provide certain content and functionalities
During your first visit, a cookie banner allows you to accept, refuse, or customize cookie preferences.
You may modify your preferences at any time via the “Cookie Preferences” link available at the bottom of the website.
10. Your Rights
In accordance with applicable regulations, you have the following rights regarding your personal data:
Right of access
Right to rectification
Right to erasure
Right to object
Right to restriction of processing
Right to data portability
Right to withdraw consent at any time
You may exercise your rights by contacting us at:
info[at]natureoccitane.fr
We will respond as soon as possible and within one month at the latest.
11. Complaint to the CNIL
If you believe that your rights are not being respected, you may file a complaint with the French Data Protection Authority (CNIL):
Commission Nationale de l’Informatique et des Libertés (CNIL)
3 Place de Fontenoy – TSA 80715
75334 PARIS CEDEX 07 – France
Website: www.cnil.fr
12. Changes to This Privacy Policy
NATURE OCCITANE reserves the right to modify this Privacy Policy at any time in order to comply with legal, regulatory, or technical developments.
The version currently published on the website is the applicable version.